April 27 – 29, 2026 | Orlando, FL

The full event agenda will be released in early February. All attendees will be notified at that time, so you can select your sessions and personalize your own conference itinerary.

Monday, April 27, 2026
12:00 PM - 6:00 PM
2:00 PM - 5:00 PM
Customer User Groups
User Groups
5:00 PM - 7:00 PM
Welcome Reception and Launchpad Open
Networking
Bonnet Creek Ballroom
Tuesday, April 28, 2026
6:30 AM - 7:00 AM
Wellness: Ben's Bootcamp!
Wellness
19th Green
7:00 AM - 6:00 PM
7:30 AM - 8:30 AM
Breakfast in the Launchpad
Meal
Bonnet Creek Ballroom
8:30 AM - 9:45 AM
9:45 AM - 10:15 AM
Launchpad Networking Break
Networking
Bonnet Creek Ballroom
10:15 AM - 11:00 AM
AI-Driven Policy & Underwriting: The Future of Insurance Work
Product
AI & Machine Learning, Policy
Floridian Salon K
10:15 AM - 11:00 AM
10:15 AM - 11:00 AM
Designing AI-Enabled Insurance Journeys
Product
User Experience
Floridian Salon J
10:15 AM - 11:00 AM
10:15 AM - 11:00 AM
10:15 AM - 11:00 AM
From Platform to Performance: Activating AI Agents Across Your Duck Creek Ecosystem
Partner
AI & Machine Learning, Partner Feature
Citrus
10:15 AM - 11:00 AM
11:15 AM - 12:00 PM
Beyond Stability: Accelerating the Journey to Active Delivery
Partner
Customer Success, Partner Feature
Collier/Columbia
11:15 AM - 12:00 PM
From Transactions to Intent: How Applied Intelligence Is Redefining Insurance Payments
Partner
Partner Feature, Payments
Hamilton/Indian River
11:15 AM - 12:00 PM
Producer Power Surge: Instant Onboarding, Instant Revenue
Product
Distribution Management, Payments, Policy
Citrus
11:15 AM - 12:00 PM
Reimagined Implementation: Faster, Smarter with Generative AI
Product
AI & Machine Learning
Floridian Salon K
11:15 AM - 12:00 PM
Responsible AI through a CTO Lens: From Copilots to Agentic AI
Partner
AI & Machine Learning, Data & Analytics, Partner Feature
Jackson
11:15 AM - 12:00 PM
Talk to Your Data: Beyond Reporting
Product
Clarity
Floridian Salon J
12:00 PM - 1:00 PM
Lunch
Meal
Bonnet Creek Ballroom
1:15 PM - 1:45 PM
1:45 PM - 2:15 PM
2:15 PM - 2:45 PM
Launchpad Networking Break
Networking
Bonnet Creek Ballroom
2:45 PM - 3:30 PM
2:45 PM - 3:30 PM
Accelerating Insurance Delivery: Agentic AI for Operations and De-risking the SDLC
Partner
AI & Machine Learning, Partner Feature
Floridian Salon J
2:45 PM - 3:30 PM
Billing and Payments: Orchestrating the Future of Insurance Payments
Product
Billing, Payments
Floridian Salon L
2:45 PM - 3:30 PM
Cloud Ops Modernization: Stability, Scale & Intelligent Operations
Customer Success
Customer Success
Hamilton/Indian River
2:45 PM - 3:30 PM
Loss Control Survey AI: Faster, Smarter Risk Findings
Product
Loss Control
Collier/Columbia
2:45 PM - 3:30 PM
Transforming for Speed and Scale: North America’s Modernization Story
Partner
Customer Story, Customer Success, Partner Feature
Citrus
2:45 PM - 3:30 PM
Trusted AI for Insurance: Control and Security for the Frontier Firm
Partner
AI & Machine Learning, Partner Feature
Jackson
3:45 PM - 4:45 PM
Working In Harmony with AI
General Session
Floridian A-I
4:45 PM - 5:00 PM
Duck Creek Standard of Excellence Awards
General Session
Floridian A-I
5:00 PM - 6:00 PM
Launchpad Networking Reception
Networking
Bonnet Creek Ballroom
5:00 PM - 6:00 PM
7:30 PM - 10:00 PM
Wednesday, April 29, 2026
7:00 AM - 12:00 PM
7:30 AM - 8:30 AM
Breakfast in the Launchpad
Meal
Bonnet Creek Ballroom
8:30 AM - 9:15 AM
Strong Alone. Better Together.
General Session
Customer Success
Floridian A-I
10:30 AM - 11:00 AM
Launchpad Networking Break
Networking
Bonnet Creek Ballroom
11:00 AM - 11:45 AM
11:00 AM - 11:45 AM
Build What’s Next: Extending Agentic AI for Insurance
Product
AI & Machine Learning
Collier/Columbia
11:00 AM - 11:45 AM
11:00 AM - 11:45 AM

12:00 PM - 6:00 PM

2:00 PM - 5:00 PM

Customer User Groups

User Groups

5:00 PM - 7:00 PM

Welcome Reception and Launchpad Open

Networking
Bonnet Creek Ballroom

6:30 AM - 7:00 AM

Wellness: Ben's Bootcamp!

Wellness
19th Green

7:00 AM - 6:00 PM

7:30 AM - 8:30 AM

Breakfast in the Launchpad

Meal
Bonnet Creek Ballroom

8:30 AM - 9:45 AM

9:45 AM - 10:15 AM

Launchpad Networking Break

Networking
Bonnet Creek Ballroom

10:15 AM - 11:00 AM

From Platform to Performance: Activating AI Agents Across Your Duck Creek Ecosystem

Partner
AI & Machine Learning, Partner Feature
Citrus

10:15 AM - 11:00 AM

Designing AI-Enabled Insurance Journeys

Product
User Experience
Floridian Salon J

10:15 AM - 11:00 AM

10:15 AM - 11:00 AM

10:15 AM - 11:00 AM

10:15 AM - 11:00 AM

AI-Driven Policy & Underwriting: The Future of Insurance Work

Product
AI & Machine Learning, Policy
Floridian Salon K

10:15 AM - 11:00 AM

11:15 AM - 12:00 PM

Producer Power Surge: Instant Onboarding, Instant Revenue

Product
Distribution Management, Payments, Policy
Citrus

11:15 AM - 12:00 PM

Beyond Stability: Accelerating the Journey to Active Delivery

Partner
Customer Success, Partner Feature
Collier/Columbia

11:15 AM - 12:00 PM

Reimagined Implementation: Faster, Smarter with Generative AI

Product
AI & Machine Learning
Floridian Salon K

11:15 AM - 12:00 PM

Responsible AI through a CTO Lens: From Copilots to Agentic AI

Partner
AI & Machine Learning, Data & Analytics, Partner Feature
Jackson

11:15 AM - 12:00 PM

From Transactions to Intent: How Applied Intelligence Is Redefining Insurance Payments

Partner
Partner Feature, Payments
Hamilton/Indian River

11:15 AM - 12:00 PM

Talk to Your Data: Beyond Reporting

Product
Clarity
Floridian Salon J

12:00 PM - 1:00 PM

Lunch

Meal
Bonnet Creek Ballroom

1:15 PM - 1:45 PM

1:45 PM - 2:15 PM

2:15 PM - 2:45 PM

Launchpad Networking Break

Networking
Bonnet Creek Ballroom

2:45 PM - 3:30 PM

Loss Control Survey AI: Faster, Smarter Risk Findings

Product
Loss Control
Collier/Columbia

2:45 PM - 3:30 PM

Transforming for Speed and Scale: North America’s Modernization Story

Partner
Customer Story, Customer Success, Partner Feature
Citrus

2:45 PM - 3:30 PM

Accelerating Insurance Delivery: Agentic AI for Operations and De-risking the SDLC

Partner
AI & Machine Learning, Partner Feature
Floridian Salon J

2:45 PM - 3:30 PM

Cloud Ops Modernization: Stability, Scale & Intelligent Operations

Customer Success
Customer Success
Hamilton/Indian River

2:45 PM - 3:30 PM

Trusted AI for Insurance: Control and Security for the Frontier Firm

Partner
AI & Machine Learning, Partner Feature
Jackson

2:45 PM - 3:30 PM

2:45 PM - 3:30 PM

Billing and Payments: Orchestrating the Future of Insurance Payments

Product
Billing, Payments
Floridian Salon L

3:45 PM - 4:45 PM

Working In Harmony with AI

General Session
Floridian A-I

4:45 PM - 5:00 PM

Duck Creek Standard of Excellence Awards

General Session
Floridian A-I

5:00 PM - 6:00 PM

5:00 PM - 6:00 PM

Launchpad Networking Reception

Networking
Bonnet Creek Ballroom

7:30 PM - 10:00 PM

7:00 AM - 12:00 PM

7:30 AM - 8:30 AM

Breakfast in the Launchpad

Meal
Bonnet Creek Ballroom

8:30 AM - 9:15 AM

Strong Alone. Better Together.

General Session
Customer Success
Floridian A-I

10:30 AM - 11:00 AM

Launchpad Networking Break

Networking
Bonnet Creek Ballroom

11:00 AM - 11:45 AM

Build What’s Next: Extending Agentic AI for Insurance

Product
AI & Machine Learning
Collier/Columbia

11:00 AM - 11:45 AM

11:00 AM - 11:45 AM

11:00 AM - 11:45 AM