April 27 – 29, 2026 | Orlando, FL

The full event agenda will be released in early February. All attendees will be notified at that time, so you can select your sessions and personalize your own conference itinerary.

Monday, April 27, 2026
10:00 AM - 7:00 PM
2:00 PM - 5:00 PM
Customer User Groups
User Groups
5:00 PM - 7:00 PM
Welcome Reception and Launchpad Open
Networking
Bonnet Creek Ballroom
Tuesday, April 28, 2026
6:30 AM - 7:00 AM
Wellness: Ben's Bootcamp!
Wellness
19th Green
7:00 AM - 6:00 PM
7:30 AM - 8:30 AM
Breakfast in the Launchpad
Meal
Bonnet Creek Ballroom
8:30 AM - 9:45 AM
9:45 AM - 10:15 AM
Launchpad Networking Break
Networking
Bonnet Creek Ballroom
10:15 AM - 11:00 AM
Designing AI-Enabled Insurance Journeys
Product
User Experience
10:15 AM - 11:00 AM
10:15 AM - 11:00 AM
11:15 AM - 12:00 PM
Beyond Stability: Accelerating the Journey to Active Delivery
Partner
Customer Success, Partner Feature
11:15 AM - 12:00 PM
11:15 AM - 12:00 PM
Producer Power Surge: Instant Onboarding, Instant Revenue
Product
Distribution Management, Payments, Policy
12:00 PM - 1:00 PM
Lunch
Meal
Bonnet Creek Ballroom
1:00 PM - 1:45 PM
1:45 PM - 2:15 PM
2:15 PM - 2:45 PM
Launchpad Networking Break
Networking
Bonnet Creek Ballroom
2:45 PM - 3:30 PM
2:45 PM - 3:30 PM
2:45 PM - 3:30 PM
2:45 PM - 3:30 PM
2:45 PM - 3:30 PM
3:45 PM - 4:45 PM
Working In Harmony with AI
General Session
Floridian A-I
4:45 PM - 5:00 PM
Duck Creek Standard of Excellence Awards
General Session
Floridian A-I
5:00 PM - 6:00 PM
Launchpad Networking Reception
Networking
Bonnet Creek Ballroom
7:30 PM - 10:00 PM
Wednesday, April 29, 2026
7:00 AM - 12:00 PM
7:30 AM - 8:30 AM
Breakfast in the Launchpad
Meal
Bonnet Creek Ballroom
8:30 AM - 9:15 AM
Strong Alone. Better Together.
General Session
Customer Success
Floridian A-I
10:30 AM - 11:00 AM
Launchpad Networking Break
Networking
Bonnet Creek Ballroom
11:00 AM - 11:45 AM
11:00 AM - 11:45 AM

10:00 AM - 7:00 PM

2:00 PM - 5:00 PM

Customer User Groups

User Groups

5:00 PM - 7:00 PM

Welcome Reception and Launchpad Open

Networking
Bonnet Creek Ballroom

6:30 AM - 7:00 AM

Wellness: Ben's Bootcamp!

Wellness
19th Green

7:00 AM - 6:00 PM

7:30 AM - 8:30 AM

Breakfast in the Launchpad

Meal
Bonnet Creek Ballroom

8:30 AM - 9:45 AM

9:45 AM - 10:15 AM

Launchpad Networking Break

Networking
Bonnet Creek Ballroom

10:15 AM - 11:00 AM

10:15 AM - 11:00 AM

Designing AI-Enabled Insurance Journeys

Product
User Experience

10:15 AM - 11:00 AM

11:15 AM - 12:00 PM

11:15 AM - 12:00 PM

Producer Power Surge: Instant Onboarding, Instant Revenue

Product
Distribution Management, Payments, Policy

11:15 AM - 12:00 PM

Beyond Stability: Accelerating the Journey to Active Delivery

Partner
Customer Success, Partner Feature

12:00 PM - 1:00 PM

Lunch

Meal
Bonnet Creek Ballroom

1:00 PM - 1:45 PM

1:45 PM - 2:15 PM

2:15 PM - 2:45 PM

Launchpad Networking Break

Networking
Bonnet Creek Ballroom

2:45 PM - 3:30 PM

2:45 PM - 3:30 PM

2:45 PM - 3:30 PM

2:45 PM - 3:30 PM

2:45 PM - 3:30 PM

3:45 PM - 4:45 PM

Working In Harmony with AI

General Session
Floridian A-I

4:45 PM - 5:00 PM

Duck Creek Standard of Excellence Awards

General Session
Floridian A-I

5:00 PM - 6:00 PM

Launchpad Networking Reception

Networking
Bonnet Creek Ballroom

7:30 PM - 10:00 PM

7:00 AM - 12:00 PM

7:30 AM - 8:30 AM

Breakfast in the Launchpad

Meal
Bonnet Creek Ballroom

8:30 AM - 9:15 AM

Strong Alone. Better Together.

General Session
Customer Success
Floridian A-I

10:30 AM - 11:00 AM

Launchpad Networking Break

Networking
Bonnet Creek Ballroom

11:00 AM - 11:45 AM

11:00 AM - 11:45 AM