As insurers introduce AI into their operations, consistent and intuitive user experiences are critical to adoption and trust. In this session, learn how AI-enabled journeys can be designed across insurance workflows using persona-driven research and proven experience patterns. We’ll explore how document intelligence and agentic AI capabilities fit naturally into end-user workflows—and how a modern, flexible design system supports AI-assisted implementations. See how insurers can tailor these experiences to their own requirements, enabling users to interact with AI confidently and consistently across products and portfolios.

The Business Impact For You: Faster adoption of document intelligence and agentic AI through consistent, reusable experiences that integrate seamlessly into existing insurance workflows.

This Session is Great For: Configuration Specialists, UX / Product Designers, IT Application & Platform Teams