Claims organizations are under increasing pressure to accelerate cycle times, reduce manual effort, and maintain consistent, high-quality decisions. In this session, we’ll explore how AI is reshaping claims operations by moving intelligence earlier in the process—from document understanding and triage to workflow orchestration and decision support. Rather than focusing on theory, this session will highlight what this transformation looks like in practice, including a real-world customer perspective on adopting AI as a copilot for claims professionals. Learn how carriers are evolving toward more intelligent, efficient, and governed claims processes—and what it takes to get there.

The Business Impact For You: Improved claims speed, quality, and consistency by shifting effort away from manual tasks and toward earlier, smarter decision-making.

This Session is Great For: Claims Executives, Claims Operations Leaders, Claims Managers & Supervisors, Claims Technology & IT Leaders, Claims Analysts, Automation & Digital Claims Teams