May 19 – 21, 2025 | Orlando, FL

Please note the agenda is subject to change. Check back regularly, new sessions are being added weekly.

Monday, May 19, 2025
11:30 AM - 4:00 PM
Customer User Groups
User Groups
5:00 PM - 7:00 PM
Tuesday, May 20, 2025
6:00 AM - 6:45 AM
6:30 AM - 7:00 AM
Ben's Bootcamp
Wellness
7:00 AM - 8:15 AM
8:30 AM - 10:00 AM
General Session - Morning
General Session
10:00 AM - 10:30 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
Innovate and Adapt: How AI is Transforming Claims Adjusting
Product
AI & Machine Learning, Claims
Citrus
10:30 AM - 11:15 AM
Introduction to Duck Creek Loss Control
Loss Control
Loss Control
Flagler/Gilchrist
10:30 AM - 11:15 AM
Partner Spotlight: Featuring Coforge
Partner
AI & Machine Learning
Bonnet Creek 2
10:30 AM - 11:15 AM
Partner Spotlight: Featuring LTIMindtree
Partner
Partner Feature
Bonnet Creek 1
11:30 AM - 12:15 PM
Effective Solutions for Unique Customers Featuring PwC
Partner
Migrating to the Cloud
Bonnet Creek 2
11:30 AM - 12:15 PM
Partner Spotlight: Featuring Cognizant
Partner
Partner Feature
Bonnet Creek 1
11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
The Impact of Retention on Risk Management
Loss Control
Loss Control
Flagler/Gilchrist
11:30 AM - 12:15 PM
12:15 PM - 1:15 PM
Lunch
Meal
1:30 PM - 3:00 PM
General Session - Afternoon
General Session
3:00 PM - 3:30 PM
3:45 PM - 4:30 PM
Advancing Loss Control Strategies Through Emerging Trends
Loss Control
Loss Control
Flagler/Gilchrist
3:45 PM - 4:30 PM
Bending the Curve on Innovation in the Era of AI
Partner
AI & Machine Learning
Bonnet Creek 1
3:45 PM - 4:30 PM
Embracing Cloud Migration for Insurance Transformation
Customer Success
Migrating to the Cloud
Collier/Columbia
3:45 PM - 4:30 PM
Partner Spotlight: Featuring Accenture
Partner
Partner Feature
Bonnet Creek 2
3:45 PM - 4:30 PM
3:45 PM - 4:30 PM
4:45 PM - 5:30 PM
4:45 PM - 5:30 PM
4:45 PM - 5:30 PM
Navigating Cloud Migration with Customer Stories and FAQs
Customer Success
Migrating to the Cloud
Collier/Columbia
4:45 PM - 5:30 PM
Partner Spotlight: Featuring Next Level Solutions
Partner
Partner Feature
Bonnet Creek 2
4:45 PM - 5:30 PM
5:00 PM - 7:00 PM
Wednesday, May 21, 2025
7:00 AM - 8:15 AM
8:30 AM - 10:00 AM
General Session - Morning
General Session
10:00 AM - 10:30 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
Transforming Insurance with AI
Product
AI & Machine Learning
Bonnet Creek 1
10:30 AM - 11:15 AM
Transforming Producer Management: The Automation Advantage
Product
Distribution Management
Citrus
11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
Global Market Enablement: Revolutionizing Speed to Market
Product
Global Strategy
Bonnet Creek 2
11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
Introduction to Duck Creek Loss Control
Product
Loss Control
Flagler/Gilchrist
11:30 AM - 12:15 PM
Monitoring on Duck Creek OnDemand
Product
Collier/Columbia

10:00 AM - 6:00 PM

11:30 AM - 4:00 PM

Customer User Groups

User Groups

5:00 PM - 7:00 PM

6:00 AM - 6:45 AM

6:30 AM - 7:00 AM

Ben's Bootcamp

Wellness

7:00 AM - 8:15 AM

8:30 AM - 10:00 AM

General Session - Morning

General Session

10:00 AM - 10:30 AM

10:30 AM - 11:15 AM

Partner Spotlight: Featuring Coforge

Partner
AI & Machine Learning
Bonnet Creek 2

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

Partner Spotlight: Featuring LTIMindtree

Partner
Partner Feature
Bonnet Creek 1

10:30 AM - 11:15 AM

Innovate and Adapt: How AI is Transforming Claims Adjusting

Product
AI & Machine Learning, Claims
Citrus

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

Introduction to Duck Creek Loss Control

Loss Control
Loss Control
Flagler/Gilchrist

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

Partner Spotlight: Featuring Cognizant

Partner
Partner Feature
Bonnet Creek 1

11:30 AM - 12:15 PM

Effective Solutions for Unique Customers Featuring PwC

Partner
Migrating to the Cloud
Bonnet Creek 2

11:30 AM - 12:15 PM

The Impact of Retention on Risk Management

Loss Control
Loss Control
Flagler/Gilchrist

12:15 PM - 1:15 PM

Lunch

Meal

1:30 PM - 3:00 PM

General Session - Afternoon

General Session

3:00 PM - 3:30 PM

3:45 PM - 4:30 PM

Bending the Curve on Innovation in the Era of AI

Partner
AI & Machine Learning
Bonnet Creek 1

3:45 PM - 4:30 PM

Partner Spotlight: Featuring Accenture

Partner
Partner Feature
Bonnet Creek 2

3:45 PM - 4:30 PM

3:45 PM - 4:30 PM

3:45 PM - 4:30 PM

Embracing Cloud Migration for Insurance Transformation

Customer Success
Migrating to the Cloud
Collier/Columbia

3:45 PM - 4:30 PM

Advancing Loss Control Strategies Through Emerging Trends

Loss Control
Loss Control
Flagler/Gilchrist

4:45 PM - 5:30 PM

Partner Spotlight: Featuring Next Level Solutions

Partner
Partner Feature
Bonnet Creek 2

4:45 PM - 5:30 PM

Navigating Cloud Migration with Customer Stories and FAQs

Customer Success
Migrating to the Cloud
Collier/Columbia

4:45 PM - 5:30 PM

4:45 PM - 5:30 PM

4:45 PM - 5:30 PM

5:00 PM - 7:00 PM

7:00 AM - 8:15 AM

8:30 AM - 10:00 AM

General Session - Morning

General Session

10:00 AM - 10:30 AM

10:30 AM - 11:15 AM

Transforming Insurance with AI

Product
AI & Machine Learning
Bonnet Creek 1

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

Transforming Producer Management: The Automation Advantage

Product
Distribution Management
Citrus

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

Global Market Enablement: Revolutionizing Speed to Market

Product
Global Strategy
Bonnet Creek 2

11:30 AM - 12:15 PM

Monitoring on Duck Creek OnDemand

Product
Collier/Columbia

11:30 AM - 12:15 PM

Introduction to Duck Creek Loss Control

Product
Loss Control
Flagler/Gilchrist