May 19 – 21, 2025 | Orlando, FL

Please note the agenda is subject to change. Check back regularly, new sessions are being added weekly.

Monday, May 19, 2025
11:30 AM - 4:00 PM
Customer User Groups
User Groups
1:00 PM - 6:00 PM
Charity Event: Blessings in a Backpack
Networking
Floridian West Foyer
5:00 PM - 7:00 PM
Welcome Reception and Launchpad Open
Networking
Bonnet Creek 4-12
Tuesday, May 20, 2025
6:00 AM - 6:45 AM
6:30 AM - 7:00 AM
Ben's Bootcamp
Wellness
19th Green
7:00 AM - 8:15 AM
Breakfast in the Launchpad
Meal
Bonnet Creek 4-12
8:00 AM - 4:00 PM
Charity Event: Blessings in a Backpack
Networking
Floridian West Foyer
8:30 AM - 10:00 AM
General Session - Morning
General Session
Floridian A-I
10:00 AM - 10:30 AM
Launchpad Networking Break
Networking
Bonnet Creek 4-12
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
Intelligent Active Delivery Adoption Leveraging Agenting AI
Partner
Partner Feature
Flagler/Gilchrist
10:30 AM - 11:15 AM
Introduction to Duck Creek Loss Control
Loss Control
Loss Control
Bonnet Creek 2
10:30 AM - 11:15 AM
11:30 AM - 12:15 PM
Bending the Curve on Innovation in the Era of AI
Partner
AI & Machine Learning
Bonnet Creek 3
11:30 AM - 12:15 PM
Effective Solutions for Unique Customers Featuring PwC
Partner
Migrating to the Cloud
Collier/Columbia
11:30 AM - 12:15 PM
The Impact of Retention on Risk Management
Loss Control
Loss Control
Bonnet Creek 2
11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
12:15 PM - 1:15 PM
Lunch
Meal
Bonnet Creek 4-12
1:30 PM - 3:00 PM
General Session - Afternoon
General Session
Floridian A-I
3:00 PM - 3:30 PM
Launchpad Networking Break
Networking
Bonnet Creek 4-12
3:45 PM - 4:30 PM
3:45 PM - 4:30 PM
Advancing Loss Control Strategies Through Emerging Trends
Loss Control
Loss Control
Collier/Columbia
3:45 PM - 4:30 PM
Embracing Cloud Migration for Insurance Transformation
Customer Success
Migrating to the Cloud
Bonnet Creek 2
3:45 PM - 4:30 PM
3:45 PM - 4:30 PM
4:45 PM - 5:30 PM
4:45 PM - 5:30 PM
4:45 PM - 5:30 PM
4:45 PM - 5:30 PM
4:45 PM - 5:30 PM
The Migration Blueprint: Remediation, DevOps, Data, and Delivery Best Practices
Customer Success
Migrating to the Cloud
Bonnet Creek 2
4:45 PM - 5:30 PM
5:00 PM - 7:00 PM
Launchpad Networking Break
Networking
Bonnet Creek 4-12
7:30 PM - 10:00 PM
Wednesday, May 21, 2025
6:30 AM - 7:00 AM
7:00 AM - 8:15 AM
Breakfast in the Launchpad
Meal
Bonnet Creek 4-12
7:30 AM - 8:15 AM
8:30 AM - 10:00 AM
General Session - Morning
General Session
Floridian A-I
10:00 AM - 10:30 AM
Launchpad Networking Break
Networking
Bonnet Creek 4-12
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
Agentic AI & AI-powered Rating Featuring hyperexpoential
Product
AI & Machine Learning
Bonnet Creek 3
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
10:30 AM - 11:15 AM
Transforming Producer Management: The Automation Advantage
Product
Distribution Management
Flagler/Gilchrist
11:30 AM - 12:15 PM
Driving Adoption, Expansion, and Business Outcomes with Customer Success
Customer Success
Customer Success
Bonnet Creek 1
11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
Innovate and Adapt: How AI is Transforming Claims Adjusting
Product
AI & Machine Learning, Claims
Bonnet Creek 3
11:30 AM - 12:15 PM
11:30 AM - 12:15 PM
Introduction to Duck Creek Loss Control
Product
Loss Control
Flagler/Gilchrist
11:30 AM - 12:15 PM
Monitoring on Duck Creek OnDemand
Product
Bonnet Creek 2

11:30 AM - 4:00 PM

Customer User Groups

User Groups

1:00 PM - 6:00 PM

Charity Event: Blessings in a Backpack

Networking
Floridian West Foyer

5:00 PM - 7:00 PM

Welcome Reception and Launchpad Open

Networking
Bonnet Creek 4-12

6:00 AM - 6:45 AM

6:30 AM - 7:00 AM

Ben's Bootcamp

Wellness
19th Green

7:00 AM - 8:15 AM

Breakfast in the Launchpad

Meal
Bonnet Creek 4-12

8:00 AM - 4:00 PM

Charity Event: Blessings in a Backpack

Networking
Floridian West Foyer

8:30 AM - 10:00 AM

General Session - Morning

General Session
Floridian A-I

10:00 AM - 10:30 AM

Launchpad Networking Break

Networking
Bonnet Creek 4-12

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

Intelligent Active Delivery Adoption Leveraging Agenting AI

Partner
Partner Feature
Flagler/Gilchrist

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

Introduction to Duck Creek Loss Control

Loss Control
Loss Control
Bonnet Creek 2

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

Bending the Curve on Innovation in the Era of AI

Partner
AI & Machine Learning
Bonnet Creek 3

11:30 AM - 12:15 PM

Effective Solutions for Unique Customers Featuring PwC

Partner
Migrating to the Cloud
Collier/Columbia

11:30 AM - 12:15 PM

The Impact of Retention on Risk Management

Loss Control
Loss Control
Bonnet Creek 2

11:30 AM - 12:15 PM

12:15 PM - 1:15 PM

Lunch

Meal
Bonnet Creek 4-12

1:30 PM - 3:00 PM

General Session - Afternoon

General Session
Floridian A-I

3:00 PM - 3:30 PM

Launchpad Networking Break

Networking
Bonnet Creek 4-12

3:45 PM - 4:30 PM

3:45 PM - 4:30 PM

Advancing Loss Control Strategies Through Emerging Trends

Loss Control
Loss Control
Collier/Columbia

3:45 PM - 4:30 PM

Embracing Cloud Migration for Insurance Transformation

Customer Success
Migrating to the Cloud
Bonnet Creek 2

3:45 PM - 4:30 PM

3:45 PM - 4:30 PM

4:45 PM - 5:30 PM

4:45 PM - 5:30 PM

The Migration Blueprint: Remediation, DevOps, Data, and Delivery Best Practices

Customer Success
Migrating to the Cloud
Bonnet Creek 2

4:45 PM - 5:30 PM

4:45 PM - 5:30 PM

4:45 PM - 5:30 PM

4:45 PM - 5:30 PM

5:00 PM - 7:00 PM

Launchpad Networking Break

Networking
Bonnet Creek 4-12

7:30 PM - 10:00 PM

6:30 AM - 7:00 AM

7:00 AM - 8:15 AM

Breakfast in the Launchpad

Meal
Bonnet Creek 4-12

7:30 AM - 8:15 AM

8:30 AM - 10:00 AM

General Session - Morning

General Session
Floridian A-I

10:00 AM - 10:30 AM

Launchpad Networking Break

Networking
Bonnet Creek 4-12

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

Transforming Producer Management: The Automation Advantage

Product
Distribution Management
Flagler/Gilchrist

10:30 AM - 11:15 AM

10:30 AM - 11:15 AM

Agentic AI & AI-powered Rating Featuring hyperexpoential

Product
AI & Machine Learning
Bonnet Creek 3

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

Introduction to Duck Creek Loss Control

Product
Loss Control
Flagler/Gilchrist

11:30 AM - 12:15 PM

11:30 AM - 12:15 PM

Driving Adoption, Expansion, and Business Outcomes with Customer Success

Customer Success
Customer Success
Bonnet Creek 1

11:30 AM - 12:15 PM

Monitoring on Duck Creek OnDemand

Product
Bonnet Creek 2

11:30 AM - 12:15 PM

Innovate and Adapt: How AI is Transforming Claims Adjusting

Product
AI & Machine Learning, Claims
Bonnet Creek 3