May 19 – 21, 2025 | Orlando, FL
Please note that the agenda is subject to change. Check back regularly, as new sessions may be added.
10:00 AM - 6:00 PM
11:30 AM - 1:00 PM
1:00 PM - 1:30 PM
User Group Kickoff
1:30 PM - 4:00 PM
Customer User Group: Claims
1:30 PM - 4:00 PM
Customer User Group: Digital Engagement
1:30 PM - 4:00 PM
Customer User Group: Reinsurance
1:30 PM - 4:00 PM
Customer User Group: OnDemand
1:30 PM - 4:00 PM
Customer User Group: Loss Control
1:30 PM - 4:00 PM
Customer User Group: Industry Content/Templates
1:30 PM - 4:00 PM
Customer User Group: Platform & Tools
1:30 PM - 4:00 PM
Customer User Group: Distribution Management Solution
1:30 PM - 4:00 PM
Customer User Group: Clarity (Insights)
1:30 PM - 4:00 PM
Customer User Group: Billing
1:30 PM - 4:00 PM
Customer User Group: Policy, Rating, & UWB
5:00 PM - 7:00 PM
Welcome Reception and Launchpad Open
6:00 AM - 6:45 AM
6:30 AM - 7:00 AM
Ben's Bootcamp
7:00 AM - 8:15 AM
7:00 AM - 6:00 PM
8:30 AM - 10:00 AM
General Session - Morning
10:00 AM - 10:30 AM
Launchpad Networking Break
10:30 AM - 11:15 AM
Introduction to Duck Creek Loss Control
10:30 AM - 11:15 AM
Partner Spotlight: Featuring LTIMindtree
10:30 AM - 11:15 AM
Partner Spotlight: Featuring Coforge
10:30 AM - 11:15 AM
A Day in the Life of Duck Creek Policy with Active Delivery
10:30 AM - 11:15 AM
Automating the Future of Insurance: Balancing Customer Experience and Efficiency
10:30 AM - 11:15 AM
Innovate and Adapt: How AI is Transforming Claims Adjusting
11:30 AM - 12:15 PM
Navigating Emerging Challenges: Impact to Insureds, Insurance Companies, Advisory Bureaus and Software Vendors
11:30 AM - 12:15 PM
Transforming Delivery: Harnessing Yovant’s Expertise for Seamless Results
11:30 AM - 12:15 PM
Partner Spotlight: Featuring Cognizant
11:30 AM - 12:15 PM
Payment Orchestrator: Where Seamless Meets Effortless in Insurance Payments
11:30 AM - 12:15 PM
Effective Solutions for Unique Customers Featuring PwC
11:30 AM - 12:15 PM
Leveraging Advanced Features and Technology to Enhance Organizational Risk Assessment
12:15 PM - 1:15 PM
Lunch
1:30 PM - 3:00 PM
General Session - Afternoon
3:00 PM - 3:30 PM
Launchpad Networking Break
3:45 PM - 4:30 PM
Unleashing the Power of Duck Creek Reinsurance: Seamless Ecosystem Integration
3:45 PM - 4:30 PM
Partner Spotlight: Featuring Accenture
3:45 PM - 4:30 PM
Advancing Loss Control Strategies Through Emerging Trends
3:45 PM - 4:30 PM
Embracing Cloud Migration for Insurance Transformation
3:45 PM - 4:30 PM
Bending the Curve on Innovation in the Era of AI
3:45 PM - 4:30 PM
The Speed Potential: Building a Faster, Smarter Billing & Payments Solution
4:45 PM - 5:30 PM
Partner Spotlight: Featuring Next Level Solutions
4:45 PM - 5:30 PM
AI-Enhanced Loss Control: Predictive Analytics for Smarter Risk Management
4:45 PM - 5:30 PM
Navigating Cloud Migration with Customer Stories and FAQs
4:45 PM - 5:30 PM
Partner Spotlight: Featuring Quadient
4:45 PM - 5:30 PM
Partner Spotlight: Featuring Opterrix
4:45 PM - 5:30 PM
The Evolution Continues: Next-Gen Software Empowering Global Insurance Agents and Producers
5:00 PM - 7:00 PM
Launchpad Networking Break
5:30 PM - 7:00 PM
7:30 PM - 10:00 PM
6:30 AM - 7:00 AM
7:00 AM - 8:15 AM
7:00 AM - 12:00 PM
7:30 AM - 8:15 AM
8:30 AM - 10:00 AM
General Session - Morning
10:00 AM - 10:30 AM
Launchpad Networking Break
10:30 AM - 11:15 AM
The Next Generation User Experience with Duck Creek's Design System and Platform
10:30 AM - 11:15 AM
The Impact of Retention on Risk Management
10:30 AM - 11:15 AM
The Future is Now: Embracing the Duck Creek Suite for Cost-Effective, Value-Driven, End-to-End Payment Solutions
10:30 AM - 11:15 AM
Active Delivery: Enhancing Implementation, Post-Production, and Success Stories
10:30 AM - 11:15 AM
Transforming Insurance with AI
10:30 AM - 11:15 AM
Transforming Producer Management: The Automation Advantage
11:30 AM - 12:15 PM
Introduction to Duck Creek Loss Control
11:30 AM - 12:15 PM
Driving Adoption, Expansion, and Business Outcomes with Customer Success
11:30 AM - 12:15 PM
Monitoring on Duck Creek OnDemand
11:30 AM - 12:15 PM
Innovate Collections with Seamless Billing and Payments Orchestrator Integration
11:30 AM - 12:15 PM
Democratizing Data in Insurance: Accelerating Insights with Clarity
11:30 AM - 12:15 PM
