FAQ's
Formation ’25 is limited to P&C and general insurance carriers, Duck Creek customers, partner sponsors, industry analysts, media, and invited guests.
Orlando, Florida at the Signia by Hilton, Orlando Bonnet Creek
14100 Bonnet Creek Resort Ln, Orlando, FL 32821
Please register by clicking here:
Formation '25 will be an in-person only event, designed to equip you with the tools and insights you need to stay competitive in 2025. As an attendee, you will have access to:
- General Sessions and Breakout Sessions
- Networking events, including the Welcome Reception, the Women in Insurance Networking (W.I.N) event, and a Tuesday night Customer Celebration
- Meals:
- Monday afternoon: Lunch for user group attendees only
- Monday Night: Heavy appetizers
- Tuesday: Breakfast, lunch, and dinner
- Wednesday: Breakfast
Each registered in-person attendee may bring one guest for a fee of $250, which allows access to evening events only. Guests must be 21+, and each guest must be accompanied by a registered Formation ’25 attendee. Please note that the guest pass does not include access to sessions, breakfasts, lunches, or any other attendee-only activities. Guests must be registered alongside the attendee’s registration. Team members and co-workers do not qualify as guests and should register as a group to take advantage of our Flock Together pricing. For assistance with guest registration, please contact our event team at events@duckcreek.com.
To see a detailed list please visit the AGENDA. The dates of the conference are Monday, May 19 – Wednesday, May 21, 2025
- Customer User Groups will be heldheld on Monday, May 19 starting at 1:00 P.M.
- The Launchpad will open at 5:00 P.M, on Monday, May 19 with a Welcome Reception.
- General session will start Tuesday, May 20 at 8:30 A.M.
- The Customer Celebration Party will begin at 7:00 P.M. on Tuesday, May 20.
- Formation will conclude at 12:15 P.M. on Wednesday, May 21
At Duck Creek, we are committed to hosting inclusive, accessible events that enable all individuals, including those with disabilities, to engage fully. Below is key information to help you prepare for your visit:
Venue Information
- Scent Awareness: The Hilton Signia Bonnet Creek features a signature scent in its common areas. However, the meeting rooms and sleeping rooms are scent-free. If you have hyperosmia (heightened sensitivity to smells), please take note.
- ADA Compliance: The hotel is ADA compliant. If you require an accessible room, please request it during your hotel booking process.
- Pet-Friendly Hotel: The hotel welcomes pets, with a maximum of two canine pets per guest room, weighing a total of 40 lbs. or less. Pet fees apply. For details, please review the Hilton Pet Policy. Service animals are always welcome.
Event Accessibility Features
- Closed Captioning: Closed captioning will be provided during the General Session and most Breakouts.
- Accessible Seating: Reserved front-row or other accessible seating is available upon request. Please indicate your needs during registration or contact Kate directly at kate.lynde@duckcreek.com.
- Quiet Areas: Quiet areas will be available throughout the conference for attendees who need a break from noise and stimulation.
If you have additional accessibility needs or questions, please don’t hesitate to contact our team. We’re here to ensure you have a seamless and enjoyable experience!
A detailed Agenda will be available in late February, at which time we will notify all registrants to login to view the agenda and select their sessions.
Registration is open at 11:30 A.M.
Customer User Groups will be held 1:00 – 4:00 P.M.
At 5:00 P.M. the Launchpad opens with a Welcome Reception until 7:00 P.M.
The theme for this year’s customer event is: “Duck to the Future: An ’80s Quackback!”
"Duck to the Future: An ’80s Quackback" is more than just a nod to nostalgia—it's a celebration of innovation, resilience, and fun. The 1980s were a time of bold ideas and rapid change, much like the transformation we’re driving in the insurance industry today. Just as Back to the Future inspired audiences to dream big and embrace new possibilities, we’re here to show how Duck Creek is shaping the future of insurance with creativity, technology, and collaboration.
So let’s turn up the synthwave, embrace the past, and keep moving forward—because the future is looking quacktastic!
Average Temperatures in May: High 88° / Low 69°
The vibe is relaxed and fun, so dress in whatever makes you feel your best. Here’s what you’ll need:
- Comfortable shoes: You’ll be on the move, so think sneakers or anything comfy.
- A jacket: Mornings and evenings can be cool, with temps dipping into the 60s.
- Workout gear: Don’t miss our pre-event sessions—Yoga or the legendary Ben’s Bootcamp!
- 80’s attire: Get ready to quack out! Our customer appreciation event is Duck to the Future: An ’80s Quackback—embrace the neon, leg warmers, and big hair!
Only the general sessions will be available on-demand after Formation; breakout sessions will not be posted.
Breakfast, lunch, and dinner will be provided during the event. Guests are welcome to attend the evening events if they purchased a guest pass. Please indicate any dietary requirements on the registration form.
If you need to cancel you will receive a full refund if you cancel before 12:00 P.M. EST May 1, 2025.
Please log into via your account by clicking here: Update Registration.
Your confirmation number is in the registration confirmation email. You can also request it through the system by clicking on the “Forgot Your Confirmation Number?” link.
Once you log in, you’ll see your Registration Summary page. Click on “Modify Registration” to add or remove optional items to your agenda.
Please click here to get a copy of your: Invoice
We hope you’ll join us at Formation ’25 in Orlando, FL. If you have any questions, please use one of the email addresses below. General inquiry: Kate Lynde at kate.lynde@duckcreek.com Sponsorships: Chuck Sicard at chuck.sicard@duckcreek.com.