Michael Smith brings deep experience in enterprise architecture and large-scale insurance implementation, with a strong focus on applying AI to reduce complexity and effort across the delivery lifecycle. He is Sr. Director and Global Architecture Lead for Duck Creek Technologies' Professional Services division, where he sets the strategic direction for architectural delivery and capability enablement. He plays an integral role in advancing AI functionality that supports more efficient implementations, collaborating closely with Duck Creek's enterprise AI experts, Professional Services teams, and industry partners. This cross-functional perspective enables him to drive practical adoption of AI methods that deliver measurable value for Duck Creek customers and ecosystem partners.