The Duck Creek OnDemand User Group Session at Formation 26 provides an interactive forum for our customers to connect directly with Duck Creek OnDemand and Platform leaders, The Duck Creek OnDemand User Group Session at Formation 26 offers an interactive forum for customers to engage directly with Duck Creek OnDemand and Platform leaders, exchange best practices, and gain insight into what’s next for the OnDemand platform. 

This session will highlight key advancements across OnDemand, including the latest enhancements to the OnDemand Control Hub, new Observability and Monitoring capabilities, the continued evolution of OnDemand Workstations, and a forward-looking vision for Configuration Studio. Attendees will also get an early look at our upcoming IAM (Identity & Access Management) strategy, modernized scalability for manuscript execution and management, and expanding Platform Services. 

Looking ahead, we’ll explore our agentic future—how intelligent, autonomous capabilities will streamline configuration, operations, and decision-making across the platform, enabling teams to move faster with greater confidence and control. 

Alongside roadmap previews and recent customer successes, the session will feature open discussion, giving attendees the opportunity to share feedback, collaborate with peers, and help shape the strategic direction of Duck Creek OnDemand.