As chief operating officer (COO), Chris will be instrumental in driving key strategy, operational and transformation initiatives across the entire business, particularly within our customer and professional services organizations.

Chris brings over 20 years of experience leading large teams through transformation. He joins Duck Creek from Datto, where he was most recently Chief Customer Officer for the cybersecurity and business continuity company. At Datto, he was responsible for building a new customer success organization that significantly improved technical implementation, customer satisfaction and retention, and partner health. Before joining Datto, Chris grew through sales and customer-facing leadership roles to become COO, Americas at London-based Finastra, a multi-billion-dollar financial services software company.

Chris earned his MBA from the Stern School of Business at New York University and his bachelor’s degree in mathematics from Gettysburg College.