Name
Intelligent Forms and Cloud CCM – Your secret weapons for better CX!
Date & Time
Wednesday, May 22, 2024, 3:45 PM - 4:30 PM
Description
Save time and money by simplifying complex processes that cause friction between carriers, agents and customers. Explore how the benefits of using intelligent forms and SaaS CCM (Customer Communication Management) can keep your agents and customers happy and engaged. Collect customer data in real-time and transform error-prone, tedious processes, from onboarding to servicing to claims. Use the data to launch personalized, multi-channel, in-moment communications for a seamless customer experience that drives better business outcomes.
Speakers